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5 QUESTIONS WITH Scott Stevenson President and CEO, Phoebe Ministries, Allentown

Stevenson

1 What advice would you give to someone who has an aging parent and is considering assisted care?

1 What advice would you give to someone who has an aging parent and is considering assisted care?

It is always a good idea to reach out to experts to discuss your questions and concerns. The staff at Phoebe loves serving seniors and the community. We would be glad to help you with information and insight, even if you decide to have your parents work with another organization.

2What are the biggest concerns with the senior care industry?

For the part of the industry that serves the skilled nursing market, governmental reimbursement cuts and the implementation of the Affordable Care Act have made sustaining operations and maintaining the highest quality of care more challenging.

Outside of skilled nursing, there’s significant growth in the number of providers. Choice is good for an educated consumer, however I have concern that many individuals aren’t knowledgeable about the services and options available to them.

For example, nonprofit providers like Phoebe will never make someone leave our facilities if they exhaust their resources, compared to many for-profits that will ask a resident to leave if he/she runs out of funds.

3What major changes do you see in senior care in the next couple of years?

I think you’ll see consolidation in the industry, and many stand-alone organizations won’t be able to survive if they don’t sell to or affiliate with a larger organization that is financially strong.

I also believe we’ll see continued growth in community-based services available to older adults and in assisted living.

4If you could change one thing about your industry, what would it be and why?

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