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Collection agencies partner with credit union to offer help to debtors

Stacy Wescoe//March 31, 2022

Collection agencies partner with credit union to offer help to debtors

Stacy Wescoe//March 31, 2022

Two Allentown collection agencies are partnering with First Commonwealth Federal Credit Union of Trexlertown to offer credit counseling services to people and businesses that find themselves owing money. 

Katie Keich, COO of Statewide Tax Recovery and Central Credit Audit, said that the idea is to give debtors the help they need to pay their bills. 

“If you are a debtor, business or consumer, First Commonwealth is offering to let you join for free and receive credit counseling to help you with your finances,” she said. 

She said she believes offering people in debt help is the right way to help them get back on track. 

“I got into this collections space because I genuinely believe people want to pay their bills, but sometimes they just get into a situation where they can’t,” she said. 

As a member of FCFCU, individuals have access to a dedicated personal team member who will review the individual’s circumstances and financial situation. They will also be eligible for credit counseling and budgeting resources. Debtors and clients can also see what financial products may be available to them. 

“First Commonwealth FCU is honored to partner with CCA and STR to provide an additional resource to those navigating through financial wellness challenges,” said James Gagliano, chief engagement officer at First Commonwealth. “These are challenges shared by many American Consumers seeking needed guidance and long-term solutions. Our certified counselors and credit union resources are at the ready to assist.” 

The credit union services will be made available both virtually and in person, to give those seeking help more options. 

The offer is available to any individual or business in the Lehigh Valley and into parts of New Jersey. The collections agencies will be sending out a letter to those who may need the help, so that they know th e service is available. 

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