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Energy firm to repay $2.4 million to Pa. customers overcharged during 2014 polar vortex
Stacy Wescoe//July 5, 2016
Energy firm to repay $2.4 million to Pa. customers overcharged during 2014 polar vortex
Stacy Wescoe//July 5, 2016//
Listen to this articleCustomers in Pennsylvania who were paying variable or index prices for electricity supply in January 2014 were shocked when they found extreme jumps in the price they were paying for electricity during that period of extremely high demand.
The settlement involves the additional payment of $2.4 million in rebates to IDT Energy customers in Pennsylvania, in addition to more than $4.1 million previously paid in Pennsylvania by IDT Energy on a voluntary basis.
The settlement also provides for certain operational changes intended to provide continued protection to Pennsylvania customers.
“IDT learned valuable lessons from the winter of 2014, and by the end of 2014 we implemented new safeguards for customers and introduced new pricing plans and programs to help protect customers from unexpected electricity price fluctuations in the future,” IDT Energy CEO Michael Stein said in a statement. “This settlement acknowledges and reinforces those efforts.”
The claims against IDT were brought by Pennsylvania Attorney General Kathleen Kane and Tanya McCloskey, the state’s acting consumer advocate.
