Reynolds Restoration Services has a familiar face as its new owner

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Harrisburg-based Reynolds Restoration Services was recently purchased by its president and founder Anthony Worrall, a Hummelstown resident who said he’s focused on growing the company’s client network in the Philadelphia and Baltimore markets.

Reynolds Restoration Services was founded to meet the emergency restoration needs for both commercial and residential clients, and today Worrall said the company maintains a roughly 50-50 balance between the two categories. The 55-person company currently operates out of its Harrisburg headquarters, with offices in King of Prussia and Elkridge, Maryland.

Worrall, who has served as the firm’s president since its 2005 inception, purchased the restoration services company from SitelogIQ, a national facility solutions and energy services provider, for an undisclosed price. Worrall was previously a joint partner of the Reynolds business network from 2014 to 2018 before it was acquired by SitelogIQ.

The president and now sole owner said he’s two weeks into leading the business to focus exclusively on helping other businesses prepare for and respond to disasters. Previously Reynolds Restoration existed in a network of other Reynolds businesses offering construction, renovation and building services, in addition to restoration.

“When we were part of Reynolds and we had a collection of services we provided for different clients, we were selling clients a menu of services,” Worrall said in an interview with Lehigh Valley Business. “What I can say now is we are solely focused on restoration services and really assisting clients with disaster planning and assisting them after they have some sort of loss.”

While some restoration companies only do emergency restoration services and omit the reconstruction or put-back, Worrall said “We like to offer our clients a one-stop shop and we can go right into the reconstruction part.”

Worrall said the main driver of work for his company involves disaster prevention, water losses and fire losses. But during the height of the COVID-19 pandemic in April, when water and fire losses were “way down,” Worrall said the company expanded service offering to provide 9 million square feet of “COVID cleans.”

“The pandemic has really made people really step up and say ‘Wow, we didn’t have something in place,’ and helped us get in front of those clients to help them be better prepared,” he said.

These “COVID cleans” kept business afloat, Worrall said, allowing him to keep his employees working without emergency loans like the Paycheck Protection Program.

“The pandemic did give me a little bit of pause [in buying the company] because it is a disrupter,” he said. “Have we been affected? Yes. We are not from a profitability standpoint where we should be, but it has not hurt us to the point where we have to downsize. It’s a speed bump for us; not a road block.”