Lehigh Hills, a new luxury rental community in the Lehigh Valley, is open for leasing, development partners Kushner Real Estate Group (KRE) and The Silverman Group announced Monday.
The development, located at 1400 Nursery Street in Fogelsville, a village within Upper Macungie Township, has 273 units starting at $1,975 for a one-bedroom, and $2,250 for two-bedroom units.
“Upper Macungie is the perfect location for residents looking for a well-connected, suburban environment with key lifestyle conveniences and easy access to Allentown and regional employment centers,” said Jonathan Kushner, president of KRE Group.
Lehigh Hills is across the street from a retail center with a supermarket and a variety of restaurants, and is within walking distance of Upper Macungie Park, a 156-acre recreational area with athletic fields, playgrounds, picnic grounds, disc golf and a vista overlooking a quarry. It is about a mile from Interstate 78 and Route 22.
The apartments in seven mid-rise buildings are designed for contemporary living. Kitchens are equipped with granite countertops and stainless-steel appliances, and include washer and dryer, luxury vinyl tile flooring, large closets, ceiling fans, central air, gas heat and are cable ready.
Other amenities include a clubhouse with a fitness center, yoga room, lounge areas, conference room and a screening/game room. Outside amenities include a swimming pool, landscaped outdoor terrace with a fire pit, a tot lot and a dog park. On-site parking, mailboxes and package lockers and a dog washroom are also included.
Demand for high-quality, modern rental residences in the Lehigh Valley is booming, particularly in fast-growing Upper Macungie Township, a KRE statement said.
Lehigh Hills is the fourth collaboration for KRE Group and The Silverman Group in Pennsylvania, having previously developed Madison Farms, a 100-acre mixed-use apartment and retail complex in Bethlehem Township, as well as Spring View in Allentown and Parkland View in Breinigsville.
Kari Alvaro in front of her Easton bakery, Sweet Girlz. PHOTO/ PROVIDED –
Nov. 19 is Women’s Entrepreneurship Day and the Lehigh Valley certainly has no shortage of women entrepreneurs.
To recognize the day, LVB spoke with three local women about why they decided to start and run their now successful businesses.
The three women shared a common theme – disappointment in working for others, with two starting their businesses after losing jobs and one missing out on a promotion at work. But, all three say that what may have started with harsh blows turned out to be the best thing that ever happened to them, and they’re grateful for the careers they were able to give themselves.
Kari Alvaro was laid off from what had been her dream job on her 30th birthday in 2010. She was devastated and called it one of the worst days of her life. For nearly a year she tried to find a new dream job while working part-time as a baker out of her home. At the urging of friends and customers she decided to give up the job search and start her own full-time bakery in Easton, Sweet Girlz.
She said she felt she was at a low point and had nothing to lose.
“I figured what was the worst that could happen? It doesn’t work? So, I opened a few days before Christmas in 2011 almost a year to the day from my last day on my old job,” she said.
Tracey Werner faced a similar situation. She was let go from a senior marketing and public relations job in 2009. When she started her job search, she found mostly entry-level positions and nothing that would recognize her years of experience.
It was a scary time, she said.
“I had never been out of work before, but there just were not a lot of jobs available for my skill set,” she said.
Tracey Werner of Blabbermouth Communications. –
She realized that the first 10 years of her career were spent working for small marketing and public relations firms. She knew how to run a small agency, so she started her own, Blabbermouth Communications, which she now runs from her Bethlehem home.
Donna Hosfeld was working for Erie Insurance in Allentown and hoping for a big promotion. When she didn’t get it, she was extremely disappointed, thinking she had definitely been the best person for the job. But her disappointment changed when she was called into her supervisors’ office, who explained why she didn’t get the promotion.
It turns out that management thought she was too much of a “people person” for a job that was mostly number crunching and they had other ideas for her. They suggested she be a candidate to open her own insurance office.
It was an honor to be considered, but also a challenge.
“I had oodles and oodles to learn about insurance,” she said.
But she went through the program and got her own office in 1998, which now sells Erie and other insurance products out of her office in Alburtis, Hosfeld Insurance, which is better known by the moniker, the Insurance Chix.
‘Never say never’
All three women said opening their own businesses meant learning and adapting to see what worked and what didn’t.
Alvaro originally planned to concentrate on cookies and cake pops. “I said I didn’t want to do cupcakes and I didn’t want to do wedding cakes.” Because of demand, however, cupcakes and wedding cakes quickly became the bulk of her business.
“I’ve adopted the mantra of never say never,” she said.
Donna Hosfeld, owner of Insurance Chix. –
Likewise, Hosfeld changed her business focus to meet her clients’ needs. She had started out with the intention of being an Erie Insurance office, but added different insurance carriers when she felt they offered products that might better serve certain individuals. She said the bulk of her business is still with Erie, but it’s good to have options.
She also learned that for some people insurance can be intimidating and boring. She decided to take those people skills and create an environment based on the moto “We make insurance fun.” She adopted baby chicks as a mascot for her all-female staff, bought a tie-dye colored car and created tie-dye theme for her office with giveaways and promotions.
“If we can make them laugh and make them feel comfortable buying insurance it’s a win,” she said.
For Werner, it was about learning to say “no.” When she started Blabbermouth, she was relying on her networking skills to build the business. She took on every opportunity she could, even if jobs were too small to make money on and frequently accepted requests to speak on the topic of social media, marketing and public relations.
But as her business grew and she built a solid base of regular clients she said she found that was all taking away from her better paying work.
She whittled down her workload to her most reliable clients, such as the City of Easton and the Lehigh Valley Wine Trail and concentrated on her core skills, social media management and marketing.
She still puts out her fair share of press releases and does marketing for certain events, such as Easton’s Garlic Fest, but she now runs her office more efficiently so she can provide the best service to her clients.
Being the go-to person Of course, being your own boss means you are the go-to person all the time. When work needs to get done, you’re the one to do it.
Alvaro knows that. She’s adjusted her schedule a number of times to try and keep work from becoming overwhelming. She even tried to shut down during the early days of the pandemic, but that only lasted three days.
When she realized that as a food establishment, she could remain open, she recalled her staff, but cut her days of operation from six days a week to four, assuming business would be slow during the shutdown. She was wrong. Demand was stronger than ever so she compromised and is now open five days a week — Wednesday through Sunday.
Even now, she and her staff of 10 full- and part-time workers keep busy the whole week.
Werner was never a 9-to-5 person, but being her own boss meant putting in the extra hours.
She routinely finds herself still on her laptop at 9 p.m. after working a full day and has to remind herself to stop and rest. Ten-hour days are a regular occurrence for her.
There are advantages, too; by setting her own schedule she can do things in the middle of the day if she wants.
Hosfeld is busier than ever. She’s usually in the office six days a week. She lost staff to the pandemic when her office had to close. She’s now down to herself and one employee, but is looking to hire.
She said she’d rather work harder than hire the wrong person, because being one of the fun-loving Insurance Chix takes the right kind of person. “I keep reminding myself that it won’t be forever,” she said.
All of the hard work over the years has been worth it. All three women say they are happy with their business’ success and proud of how much they accomplished on their own.
“I can now say, looking back, that I was devastated when I lost my job, but now I thank God every day that it all happened. I wouldn’t be the person I am now if it wasn’t for running this business,” said Sweet Girlz’s Alvaro.
Blabbermouth’s Werner is proud of what she has accomplished with her agency over the last 12 years. She has grown and likes having a business where she can do the work she likes and that she’s best at. “I like that I get to pick and choose the clients I work with. It’s got to be a good fit. The buck stops with me,” she said.
Insurance Chix’s Hosfeld is also happy as an entrepreneur and running her own office.
“I like the creativity and the variety of tasks,” she said. “It’s as fun for me now as it was in 1998. It’s something different every day and it never gets boring.”
Alvaro summed up what being an entrepreneur means.
“Being your own boss and being in business there are certainly ups and downs, but I’m in control of my own destiny,” she said.
St. Luke’s Carbon Campus hospital opened Saturday, Nov. 20.
The three-story, 80-patient-room, 160,000-square-feet facility is the largest of its kind in the history of Carbon County and the first new hospital built in the county in 65 years.
“This complex underscores St. Luke’s commitment to the health and wellbeing of this community,” says John Nespoli, president of St. Luke’s Lehighton and Carbon campuses. “At St. Luke’s, we believe in providing quality services locally that keep people physically, emotionally and spiritually healthy and help take care of them close to home when they are ill or injured, to ultimately enhance the health status of our neighbors.”
Construction will start in spring on a three-story, 50,000-square-foot medical office building connected to the hospital. Cancer, cardiac, orthopedics care, pain management and physical therapy services and physicians’ offices will occupy this facility, along with a full fitness center and more. This facility will be opened in early 2023.
St. Luke’s formally dedicated its Carbon Campus hospital on Oct. 30.
After peaking in June, home prices in Pennsylvania dropped in October, but are still higher than they were one year ago.
The Pennsylvania Association of Realtors is reporting that median home prices in the state dropped slightly to $192,582. That number, however, is still about 10% higher than the median home price in October 2020 when the median price was about $175,000.
“Home prices remain strong despite a small dip the last two months,” said PAR President Christopher Raad. “The median price hit the highest in June at just over $203,000 this year and has leveled off since then.”
He noted that the median home price in the Lehigh Valley is even higher. For October the median price was around $260,0000 in the region.
Statewide demand remains strong, and inventory remains tight, Raad said.
Listings fell about 5% in October compared to September but are down 22% from last year at the same time.
The current inventory rate is 3.31 months.
“That is unheard of,” Raad said, noting that traditionally 6 months on market is considered average.
While listings have traditionally dropped at the end of the year because of the holidays and bad weather, Raad said in recent years listings have remained steady throughout the year so the decrease in listings is based on overall current trends in real estate and not a seasonal drop.
He expects more inventory to come on the market in coming months based on new housing construction that is in the pipeline both in the Lehigh Valley and across the state.
He noted there have been delays in new housing construction because of the labor and materials shortages.
Overall, he said, the market remains strong.
“Home sales remained steady over the past several months as well, but are down about 15% compared to last year, although the high market sales last year were a residual effect of the pandemic shutdown,” he said.
The Allentown Riverside Drive Multimodal Revitalization Corridor is one step closer to reality after the Lehigh Valley Planning Commission received $21.2 million from the U.S. Department of Transportation Tuesday.
The funds from the Rebuilding American Infrastructure with Sustainability and Equity (RAISE) grant will build out the Allentown Riverside Drive Multimodal Revitalization Corridor, a 3.5-mile system of off-highway roads, pedestrian and cycling paths and transit stretching from Allentown through Whitehall Township.
“Today, I am proud to say that Allentown can begin to take action on a project vital to the economic and community health of the region,” U.S. Senator Bob Casey, D-Pa, said yesterday. “Building out Riverside Drive will connect marginalized communities to the rest of the Lehigh Valley, incorporating equity into our nation’s plans to invest in infrastructure. This project would not only improve pedestrian safety, but address pollution issues and facilitate commutes for workers.”
RAISE is the main discretionary grant program for major road, rail, transit and port projects.Riverside Drive would be a road, trail and transit route, and intersect with existing road, sidewalk, transit and trail network s at several points.
The project aims to improve pedestrian and vehicular safety, address transportation sector carbon emissions and localized air pollution and facilitate access to both jobs and outdoor recreation for communities of color and low-income neighborhoods in Allentown, a statement from Casey’s office said.
Congresswoman Susan Wild, D-PA-07, was instrumental in helping the project through the grant evaluation process.
“I couldn’t be prouder to have worked alongside the Lehigh Valley Planning Commission to help finally make the Riverside Drive plan a reality,” said Wild, “This RAISE Grant will not only create good-paying jobs and bolster our local economy, but it will fundamentally improve the quality of life for families across my district. This project just goes to show the significance of infrastructure investments for communities like ours, and I am thrilled to see it move forward.”
According to the website developed to promote the project by the Lehigh Valley Planning Commission, Raiseriversidedrive.com, the $57.6 million project will add $100 million in new opportunities, increase real estate tax revenue from $120,000 (the 2012 baseline) to more than $4 million, create more than 2,900 permanent jobs within five commercial office buildings, and house more than 750 residents in four residential complexes.
The area is the most economically distressed in the Lehigh Valley, according to the website, with 21.6% of its residents living in poverty, 21-30% with no vehicles and 12-27% disabled.
The project will redevelop multiple brownfields through a united effort of 29 municipalities, five counties, the state government, six nonprofit organizations and more than 800 businesses, the website said.
St. Luke’s University Hospital, Bethlehem, was named one of the nation’s top performing cardiovascular hospitals by Fortune magazine and IBM Watson Health.
The annual Fortune/IBM 50 Top Cardiovascular Hospitals study spotlights leading short-term, acute care, non-federal US hospitals that treat a broad spectrum of cardiology patients. The study is designed to identify impartial, actionable and attainable benchmarks for hospital and clinical leaders as they work to raise their own organizations’ standards of performance in cardiac care, according to a Fortune/IBM Watson Health statement.
“Despite the challenges of COVID-19, the hospitals recognized on the Fortune/IBM Watson Health 50 Top Cardiovascular Hospitals list are providing quality care in one of the most critical areas,” said Ekta Punwani, 100 Top Hospitals Program leader, IBM Watson Health. “Hospitals are constantly working to improve clinical and operational performance, and the exceptional organizations on this list demonstrate the standard for top performing cardiac care. Their benchmarks serve as a real-world checkpoint for cardiovascular care across the U.S.”
The study included 951 hospitals with cardiovascular service lines. Compared to similar cardiovascular hospitals, this year’s hospitals had better results on indicators intended to measure clinical outcomes, operational efficiency, financial performance, and patient experience, according to the statement.
“On behalf of St. Luke’s Department of Cardiovascular Medicine, I am proud to say this is affirmation of our commitment to excellence,” said Raymond Durkin, chairman of Cardiovascular Medicine, St. Luke’s University Health Network. “Our attention to details such as clinical outcomes, patient experience and cost efficiencies have made us the market share leader in the region.”
Based on the methodology used by Watson Health, the study concludes that if all U.S. hospitals’ cardiovascular service lines performed at the level of those cited in the study, some 6,400 lives and roughly $1.4 billion could be saved, and 5,000 additional bypass and angioplasty patients could be complication-free.
The annual 50 Top Cardiovascular Hospitalsreport highlights the top-performing cardiovascular hospitals in the U.S. based on a balanced scorecard of publicly available clinical, operational, and patient satisfaction metrics and data.
Mid Penn Bancorp, Millersburg received regulatory approval to acquire Riverview Financial Corporation, Harrisburg, extending its footprint into the Lehigh Valley and State College regions.
The merger now awaits the approval of shareholders, according to a Mid Penn Bank press release. The parties hope to conclude the merger before the end of the year.
“We are pleased to have received regulatory approval of our merger that supports our growth objectives, complements our franchise, and propels long-term shareholder value,” said Mid Penn President and CEO Rory G. Ritrievi. “Mid Penn and Riverview continue to work collectively towards a fourth-quarter closing of this transaction and are meeting timelines and milestones as expected.”
Mid Penn, on a pro-forma basis following completion of the merger, is projected to have $4.7 billion in assets.
Susquehanna University and Lehigh Carbon Community College have partnered to make it easier for Lehigh Valley students to earn a bachelor’s degree.
Susquehanna University President Jonathan Green and Lehigh Carbon Community College President Ann D. Bieber signed a transfer agreement that will offer Lehigh Carbon graduates guaranteed admission to the university in Selinsgrove, Snyder County, about 50 miles north of Harrisburg.
“A college degree remains one of the best investments a family can make, and a liberal arts education provides students with the soft skills necessary for lasting career success,” Green said. “We believe our mission aligns perfectly with that of Lehigh Carbon and we look forward to ensuring a seamless transition for Lehigh Carbon graduates who choose Susquehanna to complete their journey toward a bachelor’s degree.”
Students at LCCC who submit a letter of intent to attend Susquehanna University prior to completing 30 transferable credit hours will receive the following benefits:
Guaranteed admission into a bachelor’s degree program with third-year(junior) status upon completion of an Associate of Arts or an Associate of Science degree.
Eligibility for an academic scholarship up to $32,000ayear based on their grade point average at LCCC during the application phase.
Eligibility for an additional $5,000 scholarship per year if students are members of the Phi Theta Kappa honor society.
“This agreement is another example of how strong partnerships and collaborative efforts provide expansive opportunities for students,” said Bieber. “Our partnership with Susquehanna University paves the way for our students to achieve a seamless transfer to earn their bachelor’s degree and provides access to generous scholarships, ensuring an affordable pathway to a transformative education from two excellent institutions.”
Ruth Bader Ginsburg, Supreme Court judge and women’s rights activist, passed away this year, leaving behind a great legacy and also some very inspiring words. Ginsburg may have made the words famous but women across America are following her advice. Women are taking over leadership positions by storm.
From a governmental standpoint, 104 women are serving the U.S. House and Senate, making up 19% of Congress. This is double what it was 20 years ago.
On the business side, 26 women are now CEOs of Fortune 500 companies – about 5%. In 1995 there were none. And there are more women in the boardrooms than ever before.
This is happening not just on a national level. Business professionals in the Lehigh Valley are embracing women in leadership. Local organizations such as the Chamber’s Women’s Business Council and Mompreneurs of the Lehigh Valley help to support this mission.
The Women’s Business Council empowers women within the business community and provides a networking forum for professional women through events that provide professional development. Event topics include things like sales and marketing strategies, personal growth and health issues.
Mompreneurs of the Lehigh Valley is a support group for moms who own their own business and want to connect with like-minded women, learn from each other, share ideas and collaborate. This unique group focuses on the “Super Moms” who balance running a business with running the household.
While women are finding more outlets to participate in business, men are supporting them in many ways. Some men in the Lehigh Valley are helping their wives run their business; others show their support by attending or sponsoring women-led events; and male business owners are hiring more women to lead their teams.
In fact, more than half of the employees at our business, EBC Printing, are women. My brother, Mustafa, and I see the value in having women leaders on the team. Last year, we moved to a new facility. One of the goals of the move was to empower women leadership and allow them to have a powerful pink space to inspire them at work. The pink, or magenta, color was added to EBC’s branding colors, in addition to green. The green represent printing using sustainable methods, such as recycled paper and petroleum free printing presses, while the magenta color represents women empowerment.
Women make up almost 51% of the population. Having women as leaders and decision-makers is critical to advancing equality for all.
“There is no limit to what we, as women, can accomplish.” -Michelle Obama
Murtaza Jaffer is the co-owner of EBC Printing of Trexlertown. He can be reached at [email protected]
Ten St. Luke’s University Health Network hospitals and two Lehigh Valley Health Network Hospitals received top marks from the Leap Frog Group, a national nonprofit watchdog organization on hospital safety.
“This unprecedented feat is a direct reflection of St. Luke’s passion for quality and commitment to safety,” said Donna Sabol, St. Luke’s chief quality officer. “Kudos to St. Luke’s outstanding leadership, providers, nurses and hospital staff and volunteers! Because of our great people, we have been able provide world-class care throughout the pandemic.”
The Leap Frog Group Safety Grade assigns letter grades of A, B, C, D and F twice annually – in the spring and fall – to hospitals nationwide based on their performance in preventing medical errors, infections, accidents, and other harms. The St. Luke’s Hospitals receiving an “A” grade were:
Allentown Campus
Anderson Campus
Easton Campus
Lehighton Campus
Miners Campus
Monroe Campus
Sacred Heart Campus
Upper Bucks Campus
University Hospital – Bethlehem Campus
Warren Campus, New Jersey
The Lehigh Valley hospitals were:
Pocono Campus
Hazelton Campus
In addition, two LVHN hospitals received a B. They are:
Cedar Crest Campus
Muhlenberg Campus
The fall 2021 Hospital Safety Grade represents the largest set of hospitals ever graded with grades assigned to 2,901 facilities, according to the Leap Frog Group. The Safety Grades reflect performance on more than 30 evidence-based measures of patient safety, including for the first time, post-operative sepsis, blood leakage, and kidney injury.
The fall grades show significant variation in patient safety performance across U.S. hospitals, which underscores the importance of access to information that allows patients to select the safest hospital available to them.
“As the pandemic continues, we all have heightened awareness of the importance of hospitals in our communities and in our lives,” said Leah Binder, president & CEO of The Leapfrog Group. “It is critical that all hospitals put patient safety first. Now we have more information on more hospitals than ever before, so people can protect themselves and their families.”
Across all states, highlights of findings from the fall 2021 Leapfrog Hospital Safety Grade include:
Thirty-two percent of hospitals received an “A,” 26% received a “B,” 35% received a “C,” 7% received a “D,” and less than 1% received an “F.”
The five states with the highest percentages of “A” hospitals are Virginia, North Carolina, Idaho, Massachusetts, and Colorado.
There were no “A” hospitals in Delaware, Washington, DC, and North Dakota.
The Leapfrog Hospital Safety Grade is advised by an expert panel of leading patient safety authorities from across the country and receives guidance from the Johns Hopkins Armstrong Institute for Patient Safety and Quality.
Dr. Douglas W. Lundy, an orthopedic surgeon who specializes in acute/reconstructive trauma, fracture and limb-lengthening surgery, is the new chair of St. Luke’s University Health Network’s Department of Orthopedics.
Before joining SLUHN, he was co-president of Resurgens Orthopedics, PC of Atlanta, GA, and before that was a member of the Orthopedic Center of the Rockies in Colorado. He has treated patients for more than 22 years.
“I am passionate about the care of injured patients and helping people with fractures regain function and return to a productive life,” Dr. Lundy said. “As an orthopedic trauma surgeon, I help people escape the overwhelming despair of trauma.”
Born in New York and raised in Georgia, Dr. Lundy completed a fellowship in orthopedic trauma surgery Vanderbilt University Medical Center, Nashville, which followed an orthopedic surgery residency and internship at Georgia Baptist Medical Center, Atlanta. He earned his medical degree at the Medical College of Georgia, School of Medicine, Augusta. He received an MBA from Auburn University.
Dr. Lundy is a Diplomate of the American Board of Orthopedic Surgery. He served as Clinical Assistant Professor of Orthopedic Surgery, Emory University School of Medicine, and Clinical Assistant Professor of Orthopedic Surgery, Meical College of Georgia, Augusta, Georgia. He has held leadership positions with American Board of Orthopedic Surgery, American Academy of Orthopedic Surgeons, Orthopedic Trauma Association, American Orthopedic Association and the American College of Surgeons. For 10 straight years, he was named a Top Doctor in Georgia Trend and Atlanta Magazine.
He plans to move to the Lehigh Valley with his wife and two sons, both of whom are college students.
LVB: Health care insurers had to adapt quickly to changes brought about by the COVID-19 pandemic. What changes have become permanent?
Baum: I am incredibly proud of the resilience of our amazing employees at Capital Blue Cross. They were able to quickly adapt and pivot to work at home and didn’t skip a beat, serving our members just as well as they did in the office. We had to learn how to work together virtually, and because we were able to do so, working virtually is now going to be a staple of our business going forward. Our ability to collaborate at any time, from anywhere, has made us a better company.
LVB: Your company and other health insurers have begun opening “wellness centers.” What is their purpose and do they mark a change in the way insurers are thinking about providing care?
Baum: For many years, the only connection that most people had to their insurance company was their ID card, or a voice over the phone if they needed help or service. Our Capital Blue Cross Connect health and wellness centers change that dynamic by creating a place where members and prospective members meet face to face with us. Our goal was to provide personal, in-person service to help people better understand their coverage and access to healthcare.
Not only have we been able to deliver health insurance information to both our members and the general public, but we’ve expanded to include wellness services, health coaching, fitness, and more. Because of this success, we have continued to open new locations throughout our service area. Our newest center is at our newly renovated Lehigh Valley Headquarters on Hamilton Street in Allentown.
LVB: What are some of the other trends in health care insurance right now?
Baum: As employers emerge from the pandemic and face the challenge of finding and keeping employees, we are seeing many of them use health insurance and other ancillary benefits – dental, vision, life, accidental death and dismemberment, and short-term disability – as a recruitment tool. Many employers are offering open enrollment electronically. And our team has worked to provide resources to meet these needs.
The pandemic has rapidly increased demand for mental wellness services, and the use of our Capital Blue Cross Virtual Care platform for access to much-needed behavioral health providers has increased dramatically.
Employers are also trying to determine how best to navigate the vaccine-mandate issue for their workforce, and our team provides them with reporting and data to help them make decisions about the safe return to the workplace.
LVB: What changes do you see in the industry down the road?
Baum: At Capital Blue Cross, we are focused on delivering the best possible member experience, and that means providing members with the information and systems necessary to help them easily access healthcare services. It also means that we are committed to offering a broad range of products and services to meet our customers’ varied needs. As employers work to stabilize their workforce and face competition for hiring, health benefits will continue to play an important role. We are committed to supporting their efforts to deliver excellence to their employees. Insurers, including Capital Blue Cross, also are building closer relationships with provider and health systems in order to deliver the highest quality and easiest access to care.
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