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TurboTax to refund customers $141 million after allegedly steering them away from free services

Jordan Valinsky, CNN Business//May 4, 2022

TurboTax to refund customers $141 million after allegedly steering them away from free services

Jordan Valinsky, CNN Business//May 4, 2022//

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New York (CNN Business) – Intuit, the owner of tax filing software TurboTax, has agreed to pay $141 million in a settlement with all 50 states for allegedly steering millions of low-income Americans away from free tax-filing services.

The settlement, announced Wednesday by New York Attorney General Letitia James, said about 4.4 million customers were “unfairly charged.” Intuit must also suspend its “free, free, free” ad campaign because it falsely lured customers with the promise of free tax preparation services, the statement added.