Values, Trust and a Great Place to Work

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At its drive-through COVID-19 vaccination clinics, LVHN’s health care professionals bring to life the health network’s core values: compassion, integrity, collaboration and excellence.  

What are your core values? What are your fundamental beliefs? What are the principals that guide your behaviors and the decisions you make? 

These are deep and thoughtful questions that are important to ponder. Why? When your core values match those of another person or organization, remarkable things can happen in both your personal and professional life. 

“Your core values are the truest definition of who you are,” says Linda Durishin, MSN, Vice President of Organizational Effectiveness at Lehigh Valley Health Network (LVHN). “When your core values align with your employer’s core values, it brings an even deeper meaning and purpose to your career because you are both working toward the same goals.” 

Organizational culture is a living composite of the unique values, beliefs, traditions, backgrounds, social practices and ethnicities of the people within the organization. At LVHN – where giving patients and their family members the best possible experience is the highest priority – supreme focus is placed on finding health care professionals whose personal values align with the health network’s organizational values. “Our colleagues bring our values to life through their actions and behaviors to give patients and their loved ones the health care experience they expect and deserve,” Durishin says. 

LVHN’s core values and behaviors 

• Compassion: Be kind. 
• Integrity: Do what’s right. 
• Collaboration: Be a good partner. 
• Excellence: Achieve the best outcomes. 

The ability of LVHN’s 20,000 employees to bring the health network’s values to life contributed to the health network receiving national recognition as a certified Great Place to Work and a 2021 Best Workplace in Health Care and Biopharma by Fortune. 

Trust makes all the difference  

Earning these national recognitions is a significant achievement. Great Place to Work is the global authority on workplace culture. Since 1992, the organization has surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: Trust.  

Trust is what distinguishes LVHN’s high-performing workplace from others, and it’s achieved by:  

1. Consistently and authentically valuing and respecting difference and encouraging the broad range of unique personal cultural expressions as manifested in equity and a sense of belonging for all  

1. Aligning, living and intentionally tending to the organizational core values, attributes and practices that result in extraordinary organizational strength, performance, shared purpose and joy for all  

Employees have spoken  

As part of LVHN’s journey to be a certified Great Place to Work and make the Fortune list, 5,000 employees were surveyed. Here are the survey results, which led to the health network’s national recognition: 

• 83% of employees say LVHN is a great place to work. At a typical company, only about 59% of employees would say they work at a great place. 
• 92% of employees feel good about the ways we contribute to the community. 

• 89% said that when they look at what LVHN accomplishes, they feel a sense of pride. 
• 89% said that when you join LVHN, you are made to feel welcome. 
• 88% of employees said they are proud to tell others that they work here. 

Learn more about LVHN’s culture and career opportunities at LVHN.org/careers.